Shipping & Returns

Dog looking through mail

We're located in Toronto so weā€™re able to pack up and ship your petā€™s food & treats quickly.

AverageĀ Shipping Times

Location
Ā Estimated Shipping Times
Toronto & GTA 1-3 Business Days
Ontario 2-5Ā BusinessĀ Days
Canada Wide 2-7 Business Days

Typically our customers get theirĀ orders in 1-3 days depending on theirĀ location. We're working everyday toĀ improveĀ our shipping times, especially to more under-serviced rural areas across Canada.

Shipping Rates

Location Order Over $49 Order Under $49
Ontario Free $4.99

Location Order Over $99 Order Under $99
Canada Wide Free $9.99

Returns

You'll receive a full refundĀ to the same form of payment usedĀ forĀ any dry food purchase. We will pick it up at no cost to you.

Treats, toys and fresh food products are final sale and not refundable.

If you're not satisfied with your purchase for any reason please contact us.